Fesnorix Support

Remote technical support, maintenance, consulting and infrastructure management so teams keep working without interruptions.

Services

• Remote & technical support

  Ticket-based help desk with committed response times and support in Spanish and English during business hours, with optional on-call cover.

• Maintenance

  Updates, device inventory, backup verification and preventive hardware replacement before a failure stops the business.

• IT consulting

  Assessment of your current estate, a three-year investment plan and internal policies for device use, access and remote work.

• Infrastructure management

  Administration of servers, directory, permissions and licences, with living documentation and a clean handover to any other provider.

• Managed IT services

  Full outsourcing of your systems department with a fixed monthly fee, service reports and a named account manager.